About Delivery/Delivery Time?/關於配送時間

After the order is successfully placed, the delivery/shipment is carried out in the order of ordering by default. The delivery period is about 3 working days, and the estimated delivery time is about 7 working days.

下單成功之後，我們會按照下單先後順序進行配貨，配貨週期為3個工作日左右，一般到達時間為7個工作日左右。

About return processing?/如何申請退換貨

1.Send mail  wl7170546@gmail.com to the official after-sales service center within 7 days from the date of receipt of the goods. Send an email (attached: order number/name/your phone) Customer Service will process your request within 1-2 business days after receiving the email. 

1.由於質量原因產生的退換貨：至收到商品之日起7天內，向售後服務中心發送郵件至wl7170546@gmail.com，客服會在收到郵件后的1-3個工作日內受理您的請求，退換貨所產生的運費由我方承擔。 

2.return process:

Confirm receipt→send email/Contact the official customer service online→Issue a return application→Customer service approval→Return the goods→Storage warehouse receipt inspection→Return review→Direct refund or exchange.

When applying for a return, please attach the order number, name, and your phone.

2.退換貨流程:確認收貨—申請退換貨—客服審核通過—用戶寄回商品—倉庫簽收驗貨—退換貨審核—退款/換貨；退換貨請註明：訂單號、姓名、電話。